- May 29, 2019
- Hotel/Motel/Resort : General Hotel-Motel-Resort
Indianapolis Airport Suites, Plainfield, IN
Position Title: Breakfast Attendant
Reports To: General Manager and Operations Manager
As a Breakfast Attendant you would be primarily responsible for setting up, maintaining and breaking down the breakfast buffet and for maintaining the breakfast dining area. With a minimal supervision provide exceptional guest service by welcoming them and be well attended at all times.
Responsible for maintaining the breakfast and lobby area in a clean and organized condition at all times. Hours of breakfast shift is from 5:30am-10:30am daily.
Breakfast Attendant Duties and Responsibilities:
Welcoming and providing with personalized service to all guests.
Assists guests by helping them to seat and pouring coffee, cleaning tables and also cleaning of dining and buffet area.
Attend to hotel guest needs and requests.
Must know about the entire property, services, hours of operation, locations, nearby places of interest etc.
Prepare and consistently maintain dining area and supplies in a guest ready atmosphere.
Preparing foods such as eggs, sausage and waffles.
Responsible for stocking coffee, juice, and milk machines or dispensers.
Ensure breakfast items are continually replenished and presented in an appealing manner.
Setting out / arranging cold food such as sweet rolls, muffins, cereal, etc., for self-service.
Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the breakfast shift.
Clearing and cleaning tables as they are vacated.
Inspect the cleanliness and presentation of all china, glass, and silverware prior to use.
Maintain cleanliness of work areas throughout the shift, practicing clean-as-you-go procedures.
Any other duties around preparation, set up and service of the complimentary breakfast.
Maintain the inventory of all breakfast products.
Washing, wiping serving equipment and returning it to storage.
Locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
Returning reusable supplies to storage.
Responsible for taking inventory of food, beverages and supplies for each day.
Assist with closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations.
Work as a team member in aspects such as: cleaning, side work, food preparation and storage.
Close out shift by cleaning and restocking supplies for next day or shift.
Ensure guests are provided with the highest quality product and service at all times.
Solve guest issues with professionalism and always maintain hospitable attitude.
Any other duties as requested by restaurant supervisor / captain or manager.
Service minded, friendly professional behavior.
Multi task, remain associate and guest service centric.
Good knowledge of Food and Beverage Service.
Previous hotel or restaurant service experience.
We are a full service hotel management company which successfully operates a wide variety of premium hotel brands nationally
Our Vision is to enhance our position as a world class hospitality company, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and "whatever it takes" attitude.
Our Mission is to be a superior hospitality management company. This Mission is accomplished by providing quality products and services to our guests through attention to detail, integrity, pride and intensity in all we do. This allows us to develop a special relationship with our guests, associates and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.