Houseperson/Lobby Attendant

  1. Plainfield,IN
  2. May 29, 2019
  3. Hotel/Motel/Resort : General Hotel-Motel-Resort
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The Hilton Garden Inn Panama City– is managed by Commonwealth Hotels, LLC. We are a leading franchisee of Hyatt, Marriott, and Hilton brands, committed to providing outstanding services to our guests through attention to detail, with integrity, pride and intensity. We embrace management values that include a “Whatever It Takes” attitude delivering the highest standards of both guest and associate satisfaction.

Job Responsibilities:

  • Responsible for the cleanliness of all public and back of the house areas of the hotel; entrances, including glass doors, windows; Men’s and Ladies Rest Rooms; etc. Also, to perform other miscellaneous jobs as requested by department manager. Maintenance and cleanliness of all equipment used. Also, to be hospitable to our guest and to other associates
  • Responsible for the cleaning of carpets, organization and stocking of store rooms and linen closets
  • May assist the Maintenance Manager when needed
  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment
  • Protect the privacy and security of guests and coworkers
  • Address guests’ service needs in a professional, positive, and timely manner.
  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting
  • Assist other associates to ensure proper coverage and prompt guest service
  • Comply with quality assurance expectations and standards.
  • Report missing hotel property and damages to hotel areas to manager

Job Requirements:

  • 6 + months of prior cleaning experience preferred
  • Customer service experience is required, preferably in a hotel or related field
  • Must be physically fit and have the ability to bend, stoop and lift
  • Must be reliable; willing to work weekends and holidays
  • Must be able to effectively communicate and interact with guest
  • Ability to learn quickly and work in fast paced position with constant guest interaction
  • Must be able to multi-task
  • Must be 18 years or older

 

Benefits Offered to Full Time Associates:

  • Health, Dental & Vision
  • Flex Spending Accounts
  • Basic Life Insurance with Health
  • Voluntary Life Insurance
  • Short Term & Long Term Disability
  • 401 k Retirement Plan
  • Paid Vacation & Personal Days
  • Holiday Pay
  • Travel Discounts
  • And Much Much More….

About Us

We are a full service hotel management company which successfully operates a wide variety of premium hotel brands nationally

Our Vision is to enhance our position as a world class hospitality company, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and "whatever it takes" attitude.

Our Mission is to be a superior hospitality management company. This Mission is accomplished by providing quality products and services to our guests through attention to detail, integrity, pride and intensity in all we do. This allows us to develop a special relationship with our guests, associates and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.

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