Medical Assistant/Clinical Informatics Specialist
- Jun 18, 2019
- Healthcare : General Healthcare
Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services.
Responsible for understanding clinical requirements in an operational healthcare setting and translating those requirements into formal specifications for products and services.
- Leverage capabilities of the clinical information system to re-engineer clinical workflow supporting the use of clinical technologies.
- Work closely with provider, nursing and clinical/medical and education staff to develop and implement appropriate educational programs and materials
- Provide support in the definition, configuration and development of core software solutions
- Translate requirements into new solutions, developing requirements and specifications for new and existing system design
- Participate in investigations to determine the root cause for issues that may cross multiple levels of staff, arriving at timely conclusions
- Mentor and provide analytic assistance to staff members to support users in optimizing application systems’ utilization
- Analyze and test clinic workflows, create and maintain clinic procedures, generate input to IT staff
- Assist with the development, maintenance, implementation and user education related to the use of current and new system applications
- Assist with ensuring data integrity through periodic audits and review of policies and procedures in the use of clinical system software
- Assist with the production of various reports as directed, utilizing information systems programs
- Medical Assistant certification or equivalent training
- Bachelor’s degree in related field or high school graduate with equivalent combination of education and experience
- Minimum four years’ related experience
- Willingness and ability to obtain NextGen Professional Certification within one year
- Valid California driver’s license and vehicle insurance; reliable transportation, to travel for meetings and/or to gather information for reporting purposes
- Demonstrated knowledge of the capabilities and strategies of information technology used within the organization
- Strong verbal and written skills necessary for communication with patients/clients, providers and other staff
- Knowledge of both medical and technology tools and processes
- Ability and willingness to meet the organization’s attendance and dress code policies
- Ability to handle confidential materials and information in a professional manner
- Ability to interface with all levels of personnel in a professional manner
- Ability to work with people of all social, cultural and ethnic backgrounds and within the constraints of government funded programs
- Excellent customer service skills and commitment to providing the highest level of customer satisfaction
- Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred
- Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail, communication systems and internet search capabilities.