Auto Service Consultant

JOB DETAILS:

AutoMark Service Consultant

THIS IS AN AUTOMOTIVE SERVICE/SALES REPAIR POSTION

AND REQUIRES AUTOMOTIVE REPAIR EXPERIENCE

Description:

• Meet and greet customers.


• Answer the phones.


• Set up appointments.


• Make service recommendations and go over the maintenance
  schedule with the customer.


• Write up service requests for the customer.


• Communicate between the technician and customer the problems
  with the vehicles.


• Present the facts/needs of the car to the customer.


• Obtain parts from suppliers.


• Follow - up on repair with the technician and keep customer
  informed.


• Cash out customers and balance all monies coming into the
  shop.


• Complete all appropriate paperwork.


• Keep a clean and organized repair shop for our customers and
  fellow employees.


• Deliver superior customer service at all times that is
  consistent with AAA Carolinas commitment to provide members and
  customers with value, safety and total peace of mind in all
  things Automotive, Travel and Insurance.

Requirements:

• High school diploma or equivalent.


• Proven sales ability


•  Knowledge of automotive and or truck systems and technical resources.


• Exceptional customer service skills.


• Good verbal and written communication skills.


• Prioritize and deliver work on time.


•  To solve problems in an efficient and effective manner

Employee Benefits

• Free Basic AAA Membership


• Health/Vision/Prescription Drug Insurance Plan


• Sick Time Payout


• Wellness Program


• 401(k) Retirement Savings Plan


• Profit Sharing


• Short Term Disability Insurance


• Long-Term Disability Insurance


• Life Insurance


• Employee Assistance Program


• Dental  Insurance


• Flexible Medical & Dependant Care Spending Account (FSA)


• Health Savings Account


• Travel Discounts


• Educational Reimbursements


• Vacation Time


• Paid Holidays