Customer Service Agent

JOB DETAILS:

eTelecare in now Stream Global Services!

At Stream, you'll be on the road to success. Our call centers are growing fast, and there are opportunities for advancement at every turn. Perform well and receive rewards as fast as lightning.

CUSTOMER SERVICE AGENTS:

At Stream, we treat our customer service agents like winners. In addition to great pay and benefits, you can get your career on track with our new Career Progression Program. It's a plan where customer service agents can earn promotions based on their performance. Join the customer service Career Progression Program and receive:

• Higher base pay plus bonuses for some programs!
• Start at $11 and work up to $16.50 per hour
• Average pay after 30 days: $12.60 per hour with bonuses
• Plus, up to $1.50 extra per hour for evenings and weekends
• Perform well and get promoted after 1 month, 6 months and 1 year!
• Higher pay for bilingual customer service agents
• Full time shifts available
• Medical and dental coverage
• 401K
• Personal Time Off (PTO)
• Pago mas alto para representates bilingues
  

As a customer service agent, you'll be assisting people all over the country, providing advice and solving problems. It can be challenging work, but you'll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. A paid two-week program will teach you the information you need to know to get started. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Even if you have never worked in a call center before, you'll like this job especially if you have worked in retail or other customer service environment.

Don't end up in the back of the pack. Move ahead with Stream today!

How To Apply

In person:

www.stream.com/careers

Qualified candidates will possess:

• Excellent communication skills - written, verbal and active listening
• Ability to multi-task
• Strong interpersonal skills
• Good documentation abilities
• Solid organizational skills
• Ability to work in a team environment
• Detail orientation
• Friendly personality that enjoys assisting customers
• Ability to work in a structured environment
• PC skills; experience with Windows-based computer applications a plus
• Bilingual applicants must be able to speak and read Spanish and English

*An offer of employment made to any candidate will be contingent upon the satisfactory results of a background check. The background check may include one or more of the following: education verification, employment verification, criminal check, sex offender registry check and drug screen.