Description:
JOB DETAILS:
TAX PREPARERS - Full & Part Time
Department:
OPERATIONS
Reports to:
OFFICE SUPERVISOR
BASIC FUNCTION
Under general supervision and in accordance with established company policies and procedures, provides a variety of services related to income tax preparation. This position has access to and regularly works with information of a sensitive, highly confidential nature; and regularly deals with diverse matters which require a working knowledge of the business.
MAJOR RESPONSIBILITIES
1. Conducts a thorough in-person interview with potential clients, using the company's propriety
tax software application.
2. Provides details to clients concerning appropriate company products and services.
3. Completes all related tax forms in accordance with policies, and in compliance with legislation
and regulations.
4. Checks the "hold" drawer daily and contacts clients for additional information, as necessary, to insure accurate completion of tax returns.
5. Audits all tax return forms for accuracy and completeness (i.e., client signatures).
6. Researches tax related questions and issues, and responds to clients appropriately and within a timely manner.
7. Monitors on-site client volume and advises supervisor when additional tax preparers are required.
8. Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution.
9. Performs other duties as required.
JOB REQUIREMENTS
Education:
High School Degree, or equivalent related business experience. Course of study in tax preparation and/or accounting preferred.
Experience/Requirements:
Previous experience in tax preparation and filing a plus.
Good communication, interpersonal and customer services skills.
Demonstrated ability to work in a fast-paced business environment.
Basic knowledge of computer functions required.
To Apply For this position or To Sign Up For Tax School, call or apply in person. See the contact information to the right of the posting
Don't Forget to Sign Up Jackson Hewitt Tax School!
The Tax Preparer positions are seasonal and will end on the tax filing deadline in April 2010.
Related Categories:
Accountant | Accounts Receivable/Payable | Auditor | Billing/Collections | Bookkeeping | Controller | Customer Service Manager | Customer Service Representative | Financial Analyst | General Accounting/Finance | General Customer Service | Reservation Agents | Tax Analyst/Accountant | Tax Preparers | testPayableRemember to mention you found this job on EmploymentGuide.com.
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