Customer Service Jobs

Customer Service Jobs

The customer service field exists to help companies focus on current and potential customer needs. Customer service jobs can be based within large corporations, call centers and department stores. The focal point for jobs in customer service is to be a first point of response between a customer and the company or service. Customer service work is usually done through a variety of methods, including in-person in the case of a store or service center, or over the phone, fax, e-mail or U.S. mail if the position is within a call center or business.

Customer service representative jobs are the main positions available within this industry. Generally, a high school diploma is enough to gain entry-level work, but a college degree in a broad subject like business or communications is preferable. Depending on the industry, there is usually on-the-job training. The most important skills are proper customer communications, including good people skills, typing and reporting, as well as background knowledge on whatever the product or service may be.

Customer service rep jobs can be very broad. In the most basic positions, the representative may assist the customer with pre-planned answers to frequently asked questions. However, in industries like insurance, the representatives are required to know the product in detail, and may require additional training or even state regulated licensure.

In 2006, customer service was one of the biggest employment industries, with some 2.2 million people holding positions nationwide. According to the Bureau of Labor Statistics, this industry is expected to grow by 25 percent in the next ten years, and will be found in all types of businesses.

Search for general customer service jobs or specific job types at EmploymentGuide.com today!

Newest Jobs in Customer Service

Title Company Location

Deli Manager

DELI MANAGER Reports to: Report directly to Food Service Director/Store Manager The Deli Manager...

Green Acres Market - OKC

Oklahoma City, OK 73159

Grocery Clerk/Cashier

Part Time Grocery Clerk/Cashier GreenAcres Market is ready to add to our Product Demo Team at...

GreenAcres Market

Oklahoma City, OK 73159

Deli Prep Team Member

Deli Prep Team Member (Part Time) Do you have a passion to work with great food with the added...

GreenAcres Market

Oklahoma City, OK 73159

Product Demonstrator

Product Demonstrator (Part Time) GreenAcres Market & Deli is experiencing tremendous growth and...

GreenAcres Market

Wichita, KS 67206

Deli Counter Team Member

Deli Counter Team Member (Full Time) Do you have a passion for great food with the added bonus...

GreenAcres Market

Wichita, KS 67206

On Line CSR 1

Job Title: On-Line CSR 1Job ID Number: 5209755-1Location: Salt Lake City,UTJob Description: Job...

Wells Fargo

Salt Lake City, UT 84127

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