Having trouble filling positions? Visit our Post A Job center

Customer Service Jobs

Customer Service Jobs

The customer service field exists to help companies focus on current and potential customer needs. Customer service jobs can be based within large corporations, call centers and department stores. The focal point for jobs in customer service is to be a first point of response between a customer and the company or service. Customer service work is usually done through a variety of methods, including in-person in the case of a store or service center, or over the phone, fax, e-mail or U.S. mail if the position is within a call center or business.

Customer service representative jobs are the main positions available within this industry. Generally, a high school diploma is enough to gain entry-level work, but a college degree in a broad subject like business or communications is preferable. Depending on the industry, there is usually on-the-job training. The most important skills are proper customer communications, including good people skills, typing and reporting, as well as background knowledge on whatever the product or service may be.

Customer service rep jobs can be very broad. In the most basic positions, the representative may assist the customer with pre-planned answers to frequently asked questions. However, in industries like insurance, the representatives are required to know the product in detail, and may require additional training or even state regulated licensure.

In 2006, customer service was one of the biggest employment industries, with some 2.2 million people holding positions nationwide. According to the Bureau of Labor Statistics, this industry is expected to grow by 25 percent in the next ten years, and will be found in all types of businesses.

Search for general customer service jobs or specific job types at EmploymentGuide.com today!

Newest Jobs in Customer Service

Title Company Location

Sr Strategic Pricing Manager Business Marketing

Don't miss this opportunity to join the company recognized by Fortune magazine as the World's...

AT&T

Dallas, TX 75250

Sales Executive 2 Fiber to the Building

A dedicated Fiber Based Broadband acquisition (hunter) sales executive is needed to proactively...

AT&T

Tustin, CA 92781

INFOSEC Analyst

Provide technical DIACAP support for Information Security (INFOSEC) for data equipment, servers,...

AT&T

Albany, GA 31701

Systems Information Engineer

These positions will be part of a Logistics Support Team responsible for the delivery of...

AT&T

Washington, DC 20099

(AJ) Network Engineer

Analyzes user's requirements, concept of operations documents, and high level system...

AT&T

Columbia, MD 21044

Quality Associate

Overall Purpose: Performs monitoring to evaluate compliance and quality of service for customer...

AT&T

Richardson, TX 75082

More Jobs From Across the Web

Sponsored By:

House Cleaner

Type of home: One-story house. Cleaning type: One-time deep clean. Bedroom(s): 2 bedrooms. Bathroom(s): 3 bathrooms....

Thumbtack.com

Source: Jobs2Careers

Urbandale, IA

House Cleaner

Type of home: One-story house. Cleaning type: One-time deep clean. Bedroom(s): 2 bedrooms. Bathroom(s): 1 bathroom....

Thumbtack.com

Source: Jobs2Careers

Portland, OR

House cleaner

Type of home: Apartment. Cleaning type: One-time deep clean. Bedroom(s): 2 bedrooms. Bathroom(s): 2 bathrooms....

Thumbtack.com

Source: Jobs2Careers

Cumming, IA