Having trouble filling positions? Visit our Post A Job center

Customer Service Jobs

Customer Service Jobs

The customer service field exists to help companies focus on current and potential customer needs. Customer service jobs can be based within large corporations, call centers and department stores. The focal point for jobs in customer service is to be a first point of response between a customer and the company or service. Customer service work is usually done through a variety of methods, including in-person in the case of a store or service center, or over the phone, fax, e-mail or U.S. mail if the position is within a call center or business.

Customer service representative jobs are the main positions available within this industry. Generally, a high school diploma is enough to gain entry-level work, but a college degree in a broad subject like business or communications is preferable. Depending on the industry, there is usually on-the-job training. The most important skills are proper customer communications, including good people skills, typing and reporting, as well as background knowledge on whatever the product or service may be.

Customer service rep jobs can be very broad. In the most basic positions, the representative may assist the customer with pre-planned answers to frequently asked questions. However, in industries like insurance, the representatives are required to know the product in detail, and may require additional training or even state regulated licensure.

In 2006, customer service was one of the biggest employment industries, with some 2.2 million people holding positions nationwide. According to the Bureau of Labor Statistics, this industry is expected to grow by 25 percent in the next ten years, and will be found in all types of businesses.

Search for general customer service jobs or specific job types at EmploymentGuide.com today!

Newest Jobs in Customer Service

Title Company Location

Customer Service Account Services Administrator

Account Services Admin I Provides customer service support to the organization by assuring...

Gear for Sports

Lenexa, KS 66219

Cust Sls & Svc Rep Rtl (Lo) Brookhaven

Job Title: Cust Sls & Svc Rep Rtl (Lo) - BrookhavenJob ID Number: 5172976Schedule Type:...

Wells Fargo

Brookhaven, PA 19015

Cust Sls & Svc Rep Rtl (Lo)

Job Title: Cust Sls & Svc Rep Rtl (Lo)Job ID Number: 5179442Schedule Type: Reg-TimeWork Hours:...

Wells Fargo

Rutherfordton, NC 28139

Cust Sls & Svc Rep Rtl (Lo) Hillsdale Store

Job Title: Cust Sls & Svc Rep Rtl (Lo) - Hillsdale StoreJob ID Number: 5187521Schedule Type:...

Wells Fargo

San Mateo, CA 94401

BPS Customer Service Specialist 2

Job Title: BPS Customer Service Specialist 2Job ID Number: 5185130Schedule Type: Reg-TimeWork...

Wells Fargo

Minneapolis, MN 55438

CUST SLS & SVC REP RTL (LO) 122nd & Halsey Part Time (20 hrs\week)

Job Title: CUST SLS & SVC REP RTL (LO) - 122nd & Halsey - Part-Time (20 hrs/week)Job ID Number:...

Wells Fargo

Portland, OR 97207

More Jobs From Across the Web

Sponsored By:

House Cleaner

Type of home: One-story house. Cleaning type: One-time deep clean. Bedroom(s): 2 bedrooms. Bathroom(s): 3 bathrooms....

Thumbtack.com

Source: Jobs2Careers

Urbandale, IA

House Cleaner

Type of home: One-story house. Cleaning type: One-time deep clean. Bedroom(s): 2 bedrooms. Bathroom(s): 1 bathroom....

Thumbtack.com

Source: Jobs2Careers

Portland, OR

House cleaner

Type of home: Apartment. Cleaning type: One-time deep clean. Bedroom(s): 2 bedrooms. Bathroom(s): 2 bathrooms....

Thumbtack.com

Source: Jobs2Careers

Cumming, IA