Dispatcher

  1. Pittsburgh,PA
  2. Sep , 5
  3. Trucking : Dispatcher
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- Pittsburgh

Dispatcher  

Part Time

Yellow Cab, a division of Pittsburgh Transportation Group, is currently seeking a part time Dispatcher. The ideal candidate should possess a strong attention to detail, excellent people skills and the knowledge/willingness to provide superior service to customer, independent contractors and venders of the company. He/She should have experience and knowledge in the area of transportation and familiarity of Pittsburgh and the surround areas. 

POSITION SUMMARY

Assist the daily dispatch operations of cab drivers effectively by communicating over radio, telephone, and computer. 

ESSENTIAL FUNCTIONS

  • Dispatch orders effectively to cab drivers in a timely manner. 
  • Provide professional and courteous customer service to all customers.
  • Assist cab drivers with accurate locations and proper directions when necessary. 
  • Advise cab drivers of current road restrictions and conditions.
  • Handle all accidents, emergencies, and breakdowns with the proper procedure methods. 
  • Review cab orders to ensure accuracy of all information.
  • Communicate effectively with tow truck drivers in the event of needed assistance.
  • Monitor precise locations of cab drivers. 
  • Perform all other duties as assigned. 

POSITION QUALIFICATIONS

Education:  

  • One to three years of experience in dispatch and/or customer service or related field. 

SKILLS & ABILITIES  

  • Computer Skills
  • Must have a demonstrated knowledge in various computer programs 

Other Requirements

  • Familiarity with surrounding areas and zones. 

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