Dispatcher Supervisor

  1. Pittsburgh,PA
  2. May 14, 2019
  3. Transportation : General Transportation
APPLY

- Pittsburgh

Daily supervision of all drivers, bus service, charter reservations, vehicle assignment and assisting in the scheduling of fleet maintenance.
 
ESSENTIAL FUNCTIONS

  • Daily supervision of the shuttle operation.
  • Dispatch all scheduled bus service in a timely and efficient manner in accordance with company policy and procedure and in compliance with the Collective Bargaining Agreement.
  • Field incoming calls for Charter Sales.
  • Provide Shuttle information and pricing to current and potential Charter customers.
  • Respond to all driver questions or issues in a timely and cooperative manner.
  • Assign all vehicles in the most efficient manner.
  • Coordinate the fleet’s maintenance with the Maintenance staff.
  • Assist Safety & Training Staff in the observation/checks of all drivers to ensure compliance with company policy and procedures, applicable law and company safety requirements.
  • Assist Director/General Manager in the development and implementation of all policies and procedures.
  • Assist Director/General Manager in driver discipline in accordance with the Collective Bargaining Agreement.
  • Assist HR and Director/General Manager in negotiating of the Collective Bargaining Agreement from an operational point of view.  Direct involvement will be limited to internal discussions.
  • Assist Director/General Manager in all scheduling and route development.
  • Assist all staff in customer relations, specifically complaints, commendations and requests.
  • Assist Director/General Manager in client/customer proposals and bids.
  • Oversee the collection of all route data, operational indicators and payroll indicators.
  • All other duties as assigned.

 
POSITION QUALIFICATIONS
Education: Bachelor’s Degree Preferred
Experience: 2 years supervisory experience or equivalent management experience. Willing to accept candidates who are seeking management experience and sales experience.

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