Prenatal Assistant

  1. Vista,CA
  2. Jun 18, 2019
  3. Healthcare : General Healthcare

Vista Community Clinic is a private, non-profit medical, dental, optometry, chiropracty, behavioral and social services center providing care in a comprehensive, high quality setting. We provide the highest quality services in seven clinics located in San Diego, Orange and Riverside counties. We work to advance community health and hope by providing access to premier health services and education for those who need it most. We are looking for dedicated, motivated, enthusiastic team players who want to serve our population. You will make a difference in the lives of others. Every day, you will make an impact on your community.

We have a very competitive compensation and benefits program which includes health, dental, vision, company-paid life, AD&D & disability insurance, flexible spending accounts and a 403(B) plan, for eligible employees.

VCC is an equal opportunity employer.


Under the supervision of the prenatal program manager, provide support to the program manager, CPSP providers and referral coordinators with case management, appointment setting, and various clerical duties. Receive patients after provider visits and complete orders for follow-up appointments, labs and referrals as directed. Insure that all patients have follow-up appointments with CPSP staff. Assist patients in completing video interviewing for Medi-Cal benefits. Act as a liaison between VCC and TCMC for delivering moms by entering outcomes, birth histories and scheduling appointments for follow-up at the clinic. Rotate through all prenatal services and locations as needed.

Assist with the preparation of ultrasound appointments
Locate outside reports and lab results
Electronically send records to TCMC at 24 wk visit and updates at 36 – 40 wk visits
Fax records to TCMC as requested
Provide assistance to the prenatal sites
Complete the GDM status report
Complete monthly reports as directed by program manager
Assist the CPSP providers in scheduling appointments and making reminder calls, as needed
Make reminder calls for intakes
Provide assistance as needed to the prenatal program manager, referral coordinators and CPSP providers
Assist with quality assurance and program safety
Assist with translating as needed
Receive patients after their provider visits and carry out provider orders as directed
Instruct clients on the documents necessary for the Medi-Cal eligibility process
Provide overview of Medi-Cal program and reinforces Presumptive eligibility coverage and requirements
Review the schedule and call clients to remind about appointment
Follow up and reschedule clients who fail to keep their appointment
Schedule the client with the DSS worker via video interviewing
Assist with the downloading and of encrypted documents during video interviewing
Fax/ mail completed forms to DSS as directed
Fax schedules to DSS worker as directed
Follow up and reschedule clients who fail to keep their DSS appointment
Perform tracking activities such as highlighting the Presumptive Eligibility log tracking Medi-Cal screener/DSW appointments that were kept
Complete daily/weekly and monthly reports
Provide a link between the prenatal department staff and DSS
Visit delivering patients at TCMC as directed
Register newborns in Next Gen EPM
Enter delivery outcome in mother’s prenatal record , newborn’s birth history in Next Gen EMR
Schedule newborn appointments at clinic per protocol
Schedule mother’s follow up post partum appointments (Provider, CPSP Provider, Nutritionist and Social Worker) at clinic per protocol
Provide mothers with all appointments on the same day as hospital visit
Attend meetings as required
Enhance professional growth and development through participation in educational programs, current literature review, in-service meetings and workshops
Support the vision, mission and goals, and demonstrate a commitment to the values, of the organization
Perform other duties as directed


Minimum Qualifications

High school graduate or equivalent
One year related experience
Bilingual English/Spanish
Valid California driver’s license, current vehicle insurance, and reliable transportation to travel between sites for meetings and/or to gather information for reporting purposes

Preferred Qualifications

Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred

Required Skills/Knowledge/Abilities

Experience/familiarity with computers, Microsoft Office products, business e-mail communication systems and internet search capabilities
Ability to present information both orally and in writing and possess good organizational skills
Ability to work independently with minimal supervision
Ability and willingness to meet the organization’s attendance and dress code policiesAbility to handle confidential materials and information in a professional manner
Excellent customer service skills and commitment to providing the highest level of customer satisfaction
Familiar with operation of telephone, fax and copier equipment
Good verbal and written skills necessary for communication with patients/clients, providers and other staff

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