Dispatcher

  1. Tampa,FL
  2. Sep 02, 2017
  3. Customer Service : Customer Service Representative
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Elite Staffing Partners is hiring for a Dispatcher job in Tampa,FL

Leading furniture company in Brandon is looking for several dispatcher/customer service reps. Join a team that is financially stable, innovative, has great benefits, and a strong compensation model. They provide opportunities to develop their careers, care about the environment and give back to our communities

We are seeking energetic and reliable professionals to join our team as Customer Service Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

  • Answer incoming customer phone calls and take appropriate action for each call
  • Develop delivery routes and maintain contact with drivers throughout the day
  • Answer incoming phone calls from drivers on the road
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company
  • Input data into the company computer platform to keep each customer record updated
  • Tuesday - Saturday schedule

JOB REQUIREMENTS

  • High school diploma or GED required
  • Strong computer skills
  • Excellent interpersonal communication skills
  • Must be available to work some holidays and weekends

Click the "Apply Now" button to complete an online application now!

For additional information, call us at (844) 201-7194.

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