Associate Manager, Marketing Operations - Veteran's Welcome

  1. Summit,NJ
  2. Aug 30, 2017
  3. Healthcare : General Healthcare


Celgene is a global biopharmaceutical company leading the way in medical innovation to help patients live longer, better lives. Our purpose as a company is to discover and develop therapies that will change the course of human health.  We value our passion for patients, quest for innovation, spirit of independence and love of challenge. With a presence in more than 70 countries - and growing - we look for talented people to grow our business, advance our science and contribute to our unique culture.


Responsibilities will include, but are not limited to, the following:

• Manage forecasting and planning of promotional materials through internal review process (with input from Project Champions)

• Develop and update annual, quarterly, monthly and weekly plans

• Annual (high-level) plan, based on brand plans

• Quarterly plans (refreshed monthly), to be reviewed during quarterly planning meetings, with all relevant functions (set meetings every quarter)

• Weekly review meetings, with brand and channel teams (estimate time to complete review of materials; adjust agendas to accommodate schedule changes; prioritize/reprioritize review items based on business needs)

• Attend brand planning and strategy meetings as needed

• Ensure adherence to timelines for submission of materials into internal review

• Limit late additions to weekly agenda to exceptions only

• Partner with brand and channel teams to ensure tactical plans are executed

• Manage flow of promotional materials through PACT (Promotional Approval Cross-functional Team) - ensure adherence to company SOPs

• Chair live meetings and ensure review committee time is used efficiently

• Actively facilitate live PACT meetings and ensure focus on key issues, with the goal of bringing the group to consensus (keep reviewers on subject; manage meeting time constraints; minimize side discussions)

• Monitor progress of offline reviews

• Facilitate development of materials going through PACT

• Receive and distribute review materials via electronic workflow system (iTRAC)

• Pre-review assigned promotional material in an electronic review system

• Work with outside advertising agencies on day-to-day operations (ensure accurate preparation of OPDP preclearance submissions, lead weekly status meetings, in collaboration with Production)

• Clarify, review and reconcile comments on review materials during live PACT meetings via iTRAC & ensure that approval stamps from PACT reviewers are applied

• Document the outputs of meetings in iTRAC

• Proofread copy to ensure all PACT comments have been incorporated

• Final QC review and approval of promotional material; preparation of submissions to OPDP for preclearance and initial use (Form FDA 2253)

• Archive materials and manage annual reapproval process

• Ensure interface with Celgene and Agency production departments

• Manage review tool (iTRAC) and related functionalities

• Manage progress of documents throughout workflow

• Ensure appropriate and efficient leverage of tool during meetings

• Resolve technical challenges for iTRAC users

• Trouble-shoot bottlenecks in workflow

• Solicit feedback/provide recommendations for improving PACT effectiveness

• Consolidate quarterly metrics to provide self-evaluation opportunity to the team

• Execute special projects as required by management




Skills/Knowledge Required:

• BA/BS Degree, preferably in Business Administration or Marketing

• Highly motivated self-starter with strong project management skills and ability to perform/prioritize tasks in a fast-paced environment with limited supervision

• Knowledge of Adobe Acrobat commenting tools

• Proficiency in Microsoft Office

• Experienced with proofreading technical documents

• Working knowledge of pharmaceutical advertising submission requirements

• Working knowledge of FDA promotional regulations a plus

• Exceptional attention to detail is critical for this job

• Expert listening skills and ability to probe for undisclosed information

• Excellent interpersonal skills.  Accurate and concise oral communications and writing ability

• Excellent organizational and time management skills

• Ability to multitask and meet strict deadlines

• Must be able to innovate, analyze and solve problems


Celgene is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.

Celgene complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Celgene in the U.S.

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