Senior Operations Manager

  1. Houston,TX
  2. Feb 27, 2018
  3. Management : General Management

Sr. Operations Manager / Cabin Services

Houston George Bush Intercontinental Airport (IAH)

Sr. Operations Manager / Cabin Services Description:

G2 is looking for a candidate to fill the Sr. Operations Manager role at Houston Intercontinental Airport (IAH).  The ideal candidate will have had 3 years or more of Management or Operations Manager experience as well as an extensive background in Cabin Services / Ramp Services (preferably contract services).  Position would be ideal for a strong Operations Manager looking to advance into a General Manager role.  This role requires management of a large number of employees, operations managers, as well as developing and maintaining positive client relations.

Sr. Operations Manager / Cabin Services Job Specifications:

  • Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, payroll and limiting overtime of the operation. 
  • Train/retrain all personnel in airline/airport procedures, safety procedures, and company policies.
  • Responsible for the scheduling of all airport employees insuring adequate coverage.
  • Maintain good employee relations.  Handle employee problems in an efficient and effective manner.
  • Client Relations – effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.
  • Adhere to company policies and procedures and participate in achievement of company objectives.
  • Perform quality assurance service audits as directed to conform to client specifications and/or procedures.
  • Perform other duties as requested.

Sr. Operations Manager / Cabin Services Requirements:

  • Motivated leaders who are willing to roll-up their sleeves and work alongside the employees
  • Bachelor’s Degree and / or 3 years of progressive management experience in a Cabin Services / Ramp environment preferred.  Operations, Airline or Hospitality experience required.
  • Working knowledge of financial reports and budgets
  • Willingness and ability to relocate if currently living outside the Houston area
  • Excellent communication skills
  • Strong computer skills; Word, Excel, data entry skills
  • Flexibility, multitasking and experience working in a changing environment


  • A Competitive Salary
  • Advancement opportunities
  • Full benefit package

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