Travel Agent Trainee - Monroeville, PA - Full Time

  1. Monroeville,PA
  2. Sep 03, 2017
  3. Marketing/Advertising : Advertising Sales

1208_272644 AAA is a strong and vibrant member service organization, providing automotive, travel, insurance, and financial products and services to millions of members for over 100 years. AAA's reputation and stability, along with new and exciting innovations, are a result of the career-minded, service-driven professionals on our team. AAA East Central is an affiliate of the national AAA network with offices across the U.S. We are united by a common mission and common values of excellent member service!

AAA East Central is looking for an energetic, driven, and sales-focused individual to join our team and provide Legendary Service as a Full-Time Travel Agent Trainee at our Monroeville branch office. Business hours at this location are Monday-Friday, 9am-7pm, and Saturdays 9am-3pm. Compensation is $11.95-$13.12 per hour, based upon experience, plus opportunities to earn incentives and commissions.

  • Promotes, sells, arranges and secures reservations for a variety of services including travel by air, bus, rail and boat, car rentals, hotels, resorts, package tours, cruises, and travel insurance
  • Plans domestic and foreign itineraries for clients' travel
  • Sells domestic and foreign travelers checks
  • Takes passport photos and issues International Driving Permits
  • Collects and disburses payments for travel arrangements and balances and prepares daily deposits as necessary
  • Processes requests for travel literature and brochures
  • Operates automated reservation and ticket system and uses preferred vendor websites and other web based functions
  • Pursues opportunities to generate additional sales, including membership sales


  • Minimum 1+ year Travel Agent work experience OR travel school training OR previous travel industry experience, such as airline customer service, OR extensive personal travel experiences--please describe in cover letter or resume
  • Strong PC & Internet skills; Experience with an automated reservation system such as Apollo preferred
  • Excellent communication skills, both written and verbal
  • Sales-oriented, self-starter
  • Outstanding interpersonal skills, effective communication with clients
  • The selected candidate will be required to complete a pre-employment assessment, criminal background check, and drug screenings
  • Medical, dental, and vision insurance
  • Paid vacations, holidays, sick days
  • Life insurance & Disability coverage
  • 401(k) plan with employer match
  • Free AAA Plus membership and employee discounts
  • Tuition reimbursement
  • Employee assistance program
  • Career opportunities across multiple business lines and multiple states
"Creating members for life by exceeding our members' expectations through valuable products and legendary service."

AAA is an Equal Opportunity Employer


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