Auto Field Appraiser III- Coppell

  1. Coppell,TX
  2. Sep 04, 2017
  3. Insurance : General Insurance


The Road to Success Starts Here!

AAA Texas is seeking career-minded individuals for our Claims Service Representative opportunity in Coppell, Texas. This position handles moderate to highly complex claims matters involving material damage, property and/or casualty lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements.

Primary functions include:

  • Investigation, evaluation, and negotiation of higher, more complex claims
  • Employs discretion and independent judgment to ensure compliance with state and federal law; and with historical company, technical, and customer service Best Practices
  • This position requires the highest level of technical skills
  • Conduct phone and/or field investigations to determine liability and damages
  • Identify and obtain statements from insureds, claimants and witnesses
  • Comprehensive understanding of vehicle repair procedures and issues
  • Valid driver's license with level of financial responsibility required by the Club and an acceptable motor vehicle record required


  • Four year college degree or equivalent combination of education and work experience required
  • Evidence of continuing education (i.e. industry designations) desired
  • Experience servicing claims of the highest complexity required
  • Proficiency with Microsoft Office and industry-related software preferred
  • Advanced understanding of insurance principles necessary
  • Advanced technical knowledge and skills among peers required
  • Strong organizational skills
  • Strong oral and written communication skills
  • Strong interpersonal skills


  • Health Coverage for Medical, Dental, Vision
  • Paid time off including Vacation, Illness Days and Holidays
  • Life Insurance
  • Disability Coverage
  • Pension
  • 401k Savings Plan
  • Wellness Incentive Program
  • Employee Discounts
  • Career opportunities across multiple business lines and states


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