Customer Service Specialist III (part-time) - Grove City

  1. Grove City,PA
  2. Sep 06, 2017
  3. Insurance : General Insurance
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1208_267823

Teamwork. Integrity. Dedication.

Together, we make a difference.

If you are a career-minded, service driven individual seeking a fast paced job with a reputable company, you have come to the right place. AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service.
Currently we have a part-time (28 hours per week) Branch Specialist III opportunity at the Grove City, PA AAA office.

Compensation: $11.33/hour, plus opportunities to earn more through incentive programs.

Responsibilities:
  • Provide Legendary service to everyone who enters the office;
  • Provide DMV license and registration services;
  • Create TripTik® routings and marked maps, and provide destination information;
  • Identify cross-selling opportunities; recommend complimentary products and services such as theme park and special attraction tickets, AAA Member Rewards Visa® credit cards, AAA Visa® TravelMoney cards and ProtectMyID® identity theft monitoring, passport photo services;
  • Accept payments for products and services and provide accurate change and receipts;
  • Balance & reconcile cash drawer;
  • And numerous other activities that contribute to the overall smooth operation of the branch office.

Qualifications

  • 1-2 years successful face-to-face customer service and sales experience;
  • Ability to utilize cross & suggestive selling techniques;
  • Good PC & internet skills and familiarity with common office equipment and practices;
  • Previous money handling experience with basic cashiering skills and ability to make correct change;
  • Exceptional focus on accuracy and strong attention to detail;
  • Good verbal and interpersonal communications;
  • Ability to work quickly and efficiently and handle multiple tasks in a fast paced environment;
  • Familiar with North America geography, good sense of direction, and map reading abilities
  • H.S. Diploma or GED
To ensure a safe and healthy work environment, the selected individual must successfully complete a pre-employment criminal background check and hair-sample drug screening.

Benefits:
  • Life Insurance
  • Paid vacation
  • 401(k) Savings Plan
  • Employee Discounts
  • Free AAAPlus membership
  • Career opportunities across multiple business lines and states
"Creating members for life by exceeding our members' expectations through valuable products and legendary service."


AAA is an Equal Opportunity Employer


1208_267823

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