Customer Service Specialist III (part-time) - Grove City
- Grove City,PA
- Sep 06, 2017
- Insurance : General Insurance
Teamwork. Integrity. Dedication.
Together, we make a difference.
If you are a career-minded, service driven individual seeking a fast paced job with a reputable company, you have come to the right place. AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service.
Currently we have a part-time (28 hours per week) Branch Specialist III opportunity at the Grove City, PA AAA office.
Compensation: $11.33/hour, plus opportunities to earn more through incentive programs.
- Provide Legendary service to everyone who enters the office;
- Provide DMV license and registration services;
- Create TripTik® routings and marked maps, and provide destination information;
- Identify cross-selling opportunities; recommend complimentary products and services such as theme park and special attraction tickets, AAA Member Rewards Visa® credit cards, AAA Visa® TravelMoney cards and ProtectMyID® identity theft monitoring, passport photo services;
- Accept payments for products and services and provide accurate change and receipts;
- Balance & reconcile cash drawer;
- And numerous other activities that contribute to the overall smooth operation of the branch office.
- 1-2 years successful face-to-face customer service and sales experience;
- Ability to utilize cross & suggestive selling techniques;
- Good PC & internet skills and familiarity with common office equipment and practices;
- Previous money handling experience with basic cashiering skills and ability to make correct change;
- Exceptional focus on accuracy and strong attention to detail;
- Good verbal and interpersonal communications;
- Ability to work quickly and efficiently and handle multiple tasks in a fast paced environment;
- Familiar with North America geography, good sense of direction, and map reading abilities
- H.S. Diploma or GED
- Life Insurance
- Paid vacation
- 401(k) Savings Plan
- Employee Discounts
- Free AAAPlus membership
- Career opportunities across multiple business lines and states
"Creating members for life by exceeding our members' expectations through valuable products and legendary service."
AAA is an Equal Opportunity Employer