Product Program Analyst

  1. Costa Mesa,CA
  2. Sep 06, 2017
  3. Insurance : General Insurance


Teamwork. Integrity. Dedication.

Together, we make a difference.

If you are a career-minded, service-driven professional looking to join a fast paced organization then you have come to the right place. AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service. With more than 13,000 employees in 21 states, we provide legendary service to 15 million loyal members. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding.

The Product Program Analyst performs complex analysis of product/program performance, identification and implementation of opportunities. Includes ongoing analysis of results and makes recommendations for sales, growth, profitability and service quality improvements.

Responsibilities include:

• Participates in the development of all aspects of product enhancements.

• Prepares reports on findings and recommendations.

• Monitors competitive landscape.

• May support and train staff, and may manage promotion programs and coordinate internal resources to support promotional activities.

• Negotiates and manages outside vendor contracts where applicable, and manages budgets for product expenses.

• Proofs communications. Direct Mail etc.

• Provides leadership, direction and integration of multiple project activities across functional groups/divisions, and markets.

• Participates in the implementation of strategic initiatives.

• Participates in the design of systems requirements for product enhancement.

• Participates in development of annual budget and forecast for multiple states.

• Interfaces heavily with cross-functional teams.


• Four-year college degree required (degree in marketing, business, management, finance or equivalent preferred).

• Progress towards completion of an MBA preferred.

• Prior analytical experience in program/product management, finance, or another related area is required. Market Research Analyst experience helpful.

• Requires ability to compile, analyze and interpret statistical data.

• Demonstrated 2-5 year experience in product management, product development or related experience preferred.

• Advanced organization, planning, and problem resolution skills required.

• Knowledge of AAA products and operations highly desired.

• Successful completion of Auto Club pre-employment assessments, background and drug screenings.

• Successful completion of Auto Club pre-employment assessments, background and drug screenings.


Our comprehensive and employee centric training facility located in Costa Mesa provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.


• Health Coverage for Medical, Dental, Vision

• Paid time off including Vacation, Illness and Holidays

• Life Insurance

• Disability Coverage

• Pension

• 401k Savings Plan

• Employee Discounts

• Career opportunities across multiple business lines and states

"Creating members for life by exceeding our members' expectations through valuable products and legendary service."

AAA is an Equal Opportunity Employer.


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