Cocktail Server

  1. Denver,CO
  2. Sep 07, 2017
  3. Restaurant : Server/Waitstaff
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Delaware North/Denver Intl Airport is hiring for a Cocktail Server job in Denver,CO

Position Summary

Serves food and beverage items to guests in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards.

Essential Functions:

  • Greets guests at table and supplies guests with menus if necessary
  • Communicates daily specials, answers questions about menu items, and takes beverage and/or food orders
  • Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.  
  • Enters orders into point-of-sale system so that kitchen staff can prepare food.
  • Picks up drinks and food when orders are ready and delivers orders to guests.
  • Observes and follows-up with guests to respond if they require additional service.
  • Prepares and delivers check to guests at table.
  • Accepts and processes payment or directs customer to cashier.
  • Performs opening, closing, and side work duties as assigned.

Non-essential Functions:

  • Cleans table and prepares it for next guests
  • Makes suggestions to management to improve service, or change menus
  • Trains others on job duties and company procedures

Education & Experience:

  • Previous experience as a server, or similar guest service position strongly preferred.
  • Previous experience with a point-of-sale system in service or hospitality environment preferred

Knowledge, Skills & Abilities:

  • Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
  • Ability to complete required pre-employment sanitation and alcohol service training
  • Ability to work quickly and efficiently in a fast-paced environment
  • Ability to work under pressure and handle multiple table assignments at one time
  • Possess basic knowledge of standard drink recipes and alcohol brand names.
  • Ability to operate point-of-sale system to enter orders and prepare checks.
  • Basic math skills; ability to accurately total guest checks and count change.
  • Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly.

Physical Requirements:

  • Constant standing, walking, bending, reaching and repetitive motions.  
  • Ability to maneuver between tables and around corners.
  • Ability to lift, balance and move large food trays, weighing up to 35 lbs.
  • Visual acuity and hearing sufficient to take orders and prepare bills.
  • Ability to stand or walk for entire length of shift; may include walking up and down stairs
  • Good mobility to maneuver between tables to deliver food to customers.

Environmental Working Conditions:

  • Variable temperatures – required to move between hot, noisy conditions of kitchen and climate-controlled dining environment
  • Noise level may be moderate to high during busy times

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Delaware North is an Equal Opportunity Employer.

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