Customer Service Security Officer

  1. Toledo,OH
  2. Sep 09, 2017
  3. Government : Military
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We are looking for Customer Service Security Officers who are energetic, personable and dependable, with a strong commitment to providing world-class customer service and exceptional problem-solving skills. This will require that you are able to effectively handle potentially difficult situations in a fast-paced environment. It is also important that you display excellent verbal and written communication and interpersonal and active listening skills, as well as the ability to easily establish rapport and credibility with a wide variety of clients and prospective clients.

Specific responsibilities for this customer service role include:

  • Preserving order and acting to enforce regulations and directives for the site pertaining to personnel, visitors, and premises
  • Controlling access to client site or facility through the admittance process
  • Patrolling assigned site on foot or in vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons
  • Protecting evidence or scene of incident in the event of accidents, emergencies, or security investigations
  • Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents
  • Preparing logs and reports as required

Specific requirements for this customer service position include:

  • High School Diploma or GED
  • Minimum 18 years of age
  • Reliable means of communication and transportation
  • English proficiency
  • Ability to maintain professional composure when dealing with unusual circumstances
  • Ability to write routine correspondence, including logs and reports
  • Working knowledge of or ability to learn security operations and procedures
  • Willingness to submit to and pass pre-employment screening process, to include drug screen and background investigation

 

 

 EOE/M/F/D/V

Full-time, Part-time

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