Billing Supervisor - Norristown, PA - Veteran's Welcome

  1. Norristown,PA
  2. Sep 11, 2017
  3. Healthcare : General Healthcare

Position Description:
Healthcare isn't just changing. It's growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that's what fueled these exciting new opportunities. 
Who are we? Optum360. We're a dynamic new partnership formed by Quest Diagnostics and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide. 

If you're looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.SM
Primary Responsibilities:
  • Incumbent must have prior knowledge and experience in the Healthcare and billing industry
  • Candidate must be an innovative thinker willing to take the lead on special projects
  • Must be able to write, implement policies and ensure the team is following them
  • Monitor the A / R and ensure that proper steps are taken to reduce the risk of collectability
  • Ability to analyze insurance data, trend results and summarize in detail
  • Work well with peers and be able to lead a team to successfully meet metrics given
  • Must be able to multi - task and ensure all deliverables are met timely
  • Should be able to teach direct reports the functionality of the billing system and collection process
  • Needs to be technically savvy and be able to lead the team on new and improved tools for better outcomes
  • Ability to research issues and provide guidance and feedback to the team
  • Develop and cross train the team
  • Provide development plans and engage team on performance management steps when required
  • Deliver performance reviews to staff
  • Participate in process excellence and reimbursement related projects
  • Must have excellent written and oral communication skills
  • Candidate must have excellent follow up skills
  • Manage and guide a team of 11 representatives

  • High School Diploma / GED or higher
  • 1+ years of experience in a Supervisory, Team Lead, or Subject Matter Expert (SME) role
  • 2+ years insurance and / or medical billing experience (strong understanding of insurance benefits and how health insurance and / or medical billing works)
  • Ability to create and modify documents and presentations within MS Word and PowerPoint
  • 10% business travel for meetings
  • Bachelor's degree or higher
  • Ability to create pivot tables and formulas with MS Excel
Soft Skills:
  • Demonstrated problem solving and analytical skills
  • Proven ability to handle multiple tasks and meet deadlines within standards
  • Adaptable and flexible with the ability to accept, create and manage change
  • Excellent interpersonal and communication (including excellent verbal and writing skills)
Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group
is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Supervisor, Billing, Customer Service, insurance, medical billing, Optum

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