Customer Service Representative

  1. Mesa,AZ
  2. Oct 03, 2017
  3. Customer Service : Customer Service Representative
APPLY

625 North Plaza Drive - Apache Junction, Arizona, 85120

Horizon Health and Wellness IS HIRING!

JOIN A WINNING TEAM TODAY!!

Customer Service Representatives Needed!

Horizon Health and Wellness is now hiring Customer Service Representatives in the area!

Horizon Health and Wellness – Apache Junction, AZ Area

Horizon Health and Wellness is a non-profit 501(c)(3) behavioral health agency licensed by the State of Arizona to provide an array of outpatient and residential services in Pinal, Gila, and Yuma Counties as well as Habilitation services in the counties of Cochise, La Paz, Maricopa, and Santa Cruz. The Agency has been in operation for over 30 years providing quality behavioral health services in the identified geographical service areas.

Customer Service Representative Needed Immediately!

Responsibilities:

  • Answer telephone and interact with callers in a courteous manner, route calls, and take/forward, assist client in completion of intake paperwork, respond appropriately to questions.
  • Schedule intake appointments within 7 days of triage; enter client appointment information into MIS.
  • Client records are prepared.
  • Intake/crisis packets are assembled per procedure.
  • Ensure that the petty cash fund is kept balanced.
  • Collect fees from client at time of service and issue receipt accordingly.
  • Record payments on daily and weekly report sheets.
  • messages.
  • Greet visitors courteously upon arrival; assess reason for visit, and direct them to appropriate staff/areas.

     Requirements:

  • Front office experience, excellent typing skills (45 WPM)Ability to communicate effectively in writing and/or verbally with all contacts, internal and external. 
  • Ability to read/speak fluent English, bilingual preferred
  • Good telephone skills.
  • Knowledge of word processing, office practices and procedures,
  • High school diploma or equivalent
  • Must be 21 years of age or older

Position is in Apache Junction, Arizona

Please Send Resume to    HR@mhwaz.org

- Or - 

APPLY IN PERSON AT: 

625 North Plaza Drive

Apache Junction AZ 85120

 

EOE

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