Customer Service Jobs

Customer Service Jobs

The customer service field exists to help companies focus on current and potential customer needs. Customer service jobs can be based within large corporations, call centers and department stores. The focal point for jobs in customer service is to be a first point of response between a customer and the company or service. Customer service work is usually done through a variety of methods, including in-person in the case of a store or service center, or over the phone, fax, e-mail or U.S. mail if the position is within a call center or business.

Customer service representative jobs are the main positions available within this industry. Generally, a high school diploma is enough to gain entry-level work, but a college degree in a broad subject like business or communications is preferable. Depending on the industry, there is usually on-the-job training. The most important skills are proper customer communications, including good people skills, typing and reporting, as well as background knowledge on whatever the product or service may be.

Customer service rep jobs can be very broad. In the most basic positions, the representative may assist the customer with pre-planned answers to frequently asked questions. However, in industries like insurance, the representatives are required to know the product in detail, and may require additional training or even state regulated licensure.

In 2006, customer service was one of the biggest employment industries, with some 2.2 million people holding positions nationwide. According to the Bureau of Labor Statistics, this industry is expected to grow by 25 percent in the next ten years, and will be found in all types of businesses.

Search for general customer service jobs or specific job types at www.EmploymentGuide.com today!

Newest Jobs in Customer Service

Title Company Location

Customer Service Representative

Thank you for considering employment at Sears! We are looking to hire dedicated customer service...

Sears Marketing

Greensboro, NC 27410

Customer Service Representative

Thank you for considering employment at Sears!We are looking to hire dedicated customer service...

Sears Marketing

Greensboro, NC 27410

Customer Service Greeters

Avis Budget Group Customer Service Greeters Do you have a passion for providing exceptional...

Avis Budget Group

Washington, DC 20001

Seasonal Inbound Customer Service Agent

Alorica is currently hiring Seasonal Inbound Customer Service Agents in West Mifflin! SEASONAL...

Alorica Inc.

West Mifflin, PA 15122

Sales Advisors

One to One Demostration SALES ADVISORS DO YOU PLAY WITH YOUR FOOD? If you enjoy trying different...

One to One Demonstrations

Du Bois, PA 15801

Part Time Sr. Customer Assistance Representative - Indianapolis Airport

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service...

Enterprise Rent-A-Car

Indianapolis, IN 46241

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